One gigabyte. That's how much data is processed every second through Snap-on Incorporated's fiberwires, which amounts of to billions of page views per month. Snap-on Business Solutions, the tool company's technology arm, celebrated continued growth with the opening of a new facility last week in Richfield, Ohio.

About 20 years ago, most people didn't even know what an e-mail address was. Now, it's an essential part of doing business, says Todd Hayes, founder of autoshopanswers.com, who addressed attendees Friday at the NACE/CARS exhibition.

Our workplaces are becoming more diverse by the day. In fact, the word "minority" could be a term of the past, as Asians, Latinos and African-American will comprise half of the U.S. population by 2050, according to John DiBenedetto, executive vice president and chief people officer of General Parts International.

Cary Car Care once prided itself on being the "Home of the No Commission Technician," but that strategy has been altered somewhat.

Shell Lubricants is on the lookout for repair shops that are falsely advertising use of the company's lubrication products but are using off-branded lubricants instead. The manufacturer stresses that this type false advertising is not only illegal, but it could also damage the vehicle being serviced.

Dealership closings will lead to a number of short-term opportunities for independent repair shops, but the long-term effects could be detrimental to the industry, says Dave Striegel, owner of Elizabeth AutoCare, in Elizabeth, Pa.

BOLOGNA, Italy -- Fiat's relationship with the independent parts and repair sector is known to be an amicable one with the European auto industry. What will this mean for the newly inked Chrysler deal?

BOLOGNA, Italy -- An all-electric all terrain vehicle, hybrid retrofitted racecars and clutch-free engine shifting are part of a new exhibit at this year?s Autopromotec trade show.

CHICAGO -- The time to think about the next generation of do-it-yourselfers (DIYers) is now, say panelists from a recent presentation at the Global Automotive Aftermarket Symposium (GAAS).