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Human Resources
Source: Motor Age

Graduating from Groundhog Day

January 10, 2012

One of my favorite movies is "Groundhog Day" starring Bill Murray. In the movie, Murray's character is stuck in a frustrating cycle. Every morning when he wakes up, it's the same day. During this day the town, events and people never change. It is not until he changes that he is able to break this cycle. Have you ever felt like Murray's character? You go to the shop day after day and the results stay the same.

Source: Motor Age

Technology driving improved shop relations

January 1, 2012

Sitting in the midst of broad and fundamental change, the view might be no more extraordinary than sitting in the eye of a hurricane. But just as that eye eventually will move on, switiching over to a storm-ravaged environment, so, too, is change swirling around the tire and automotive repair industries.

Source: Motor Age

Employees Keeping You Up at Night?

January 1, 2012

Have you ever asked yourself what you could do differently to get your people to do what you want them to do?

Source: Motor Age

More than a paycheck

December 16, 2011

One tip to hiring and retaining the best employees is to offer outstanding benefits. Providing your employees with a comprehensive benefits package is becoming more important. Most current and prospective employes consider benefits as important as salary when choosing a job.

Source: Motor Age

Planning for when our shop grows up

November 1, 2011

Just like your kids, someday your shop will mature into a full-fledged member of the local business community. And just as there are things you need to do as a parent to set your kids up to be successful in their adult lives, you need to take steps as a business owner to craft and mold what your business matures into.

Source: Motor Age

Surviving the day at the repair shop

October 1, 2011

Turning wrenches, answering phones, diagnosing cars, building estimates, ordering parts, directing technicians and speaking with customers makes up a typical day for most shop owners. Add just one hiccup in any of the previously mentioned events, and you add several more to the list. The day typically starts at the crack of dawn and runs straight through until the sun goes down, and for some, even longer. At the end of it all, you are just happy to have survived the day. But what did you do to survive tomorrow? What about surviving next week, next month or next year? Let's listen to Bryan Stasch, ATI's director of client fulfillment, explain how we teach our clients to survive.

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