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Human Resources
Source: Aftermarket Business

Gates Corp. selects Datalliance for vendor managed inventory

November 12, 2009

Datalliance, a leading independent supplier of Vendor Managed Inventory (VMI) services, has announced that Gates Corporation (Gates), one of the world's leading manufacturers of industrial and automotive products, systems and components, has selected Datalliance VMI for its Vendor Managed Inventory program.

Source: Aftermarket Business

Town Hall panel discusses new technology, changing DIY paradigm

November 4, 2009

New vehicle technologies open the doors for a new arsenal of parts and service, but aftermarket executives see a downside to these changes, like the parts proliferation that is sure to follow.

Source: Motor Age

Why some people always make money in the service business

October 1, 2009

Many of us have been surprised by the way this recession has affected our businesses. Who would have thought OEMs would go bankrupt and so many new car dealers would close their doors? Then for every independent shop we see experiencing increases in sales due to lack of new car sales, there is a shop located in a challenging area of high unemployment experiencing decreases in sales.

Source: Motor Age

What happened to the dream of owning a shop?

August 26, 2009

Most of us who join the automotive industry at a young age end up spending our entire lives in the business. It just gets in your blood! Shop owners and technicians usually have a dream of achievement that is different for all of us. Some want to be the best, some want to be rich and others just want to be comfortable while helping others. All of these dreams require continuing education by investing in yourself, whether you are a tech or a shop owner.

Source: Motor Age

Protect yourself from toxic employees

August 1, 2009

Most shop owners get in trouble when three problems appear at the same time. Most of us do not get in trouble with one problem, but with a combination of multiple problems. A toxic employee is defined as one that pollutes the entire business and creates multiple problems in the blink of an eye. These problems can be very expensive to correct, and without a fat savings account you may not be even capable of proving your innocence.

Source: Motor Age

How repair shop customers spoil

July 1, 2009

The Banana Theory differs in all its various forms, but always deals with the same problem. How do businesses sabotage their own ability to sell their product buy not paying attention to the customer? This shows its face in the automotive repair shops with hurrying the customer who wants to wait for his car out the door by promising a finish time.

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